Thanks for shopping with GroceryList Jamaica.com.
The initial payment charged on your account is a hold and will be adjusted after your items are prepared for delivery or pick up at our local store partners. Inventory subject to store’s real time availability. GroceryList Jamaica is not a retailer or seller.
GroceryList Jamaica and/or certain delivery windows may not be available in all areas GroceryList Jamaica’s service cost to maintain Cross Border Transactions, Employees , Platform , Legal and Governmental fees is 10.5% and VAT 11.5%
There is no charge for pick up orders. Our delivery cost is $12.
Thank you for Shopping with GrocerylistJamaica!
Please note that when you purchase items on GroceryListJamaica, the initial checkout amount is regarded as a “HOLD” on your card due to unavailable items and/or additions to your order.
These are known as INVENTORY ISSUES (Out of stock, Brand replacement and Size replacement )
After all the shopper is through with the order, the customer will receive details of their adjusted order invoice which would include GroceryList Jamaica markup.
All this information can be found in our help center. An email is also sent to the shopper upon purchasing. It is also listed at checkout for referencing.
Please note breakdown:
A. If the final is less than the intitial payment you receive a refund.
B. If it’s more than what you paid an invoice is generated automatically.
C. The payment method on file is charged and you get an email confirmation.
D. If the card is declined , the system sends you a notification with a link to pay the invoice.
Returns and Refunds
To request a refund due to order issues, please make it within 7 days of your pickup or delivery.
Refunds are given based on :
1) missing items that you were charged for on the final receipt
2) Expired items picked by shoppers .
Refunds are processed immediately, but may take 5-10 business days for you to see the funds in your account depending on your bank account.